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Sage Advice – Sweater Quantity
How do sweater quantities work?
Sweater quantities are a minimum of 3 skeins and benefit from a 10% discount. You can add more skeins from there as your project needs by clicking the + button.
These are specially dyed for you so take a little longer to send out than regular orders, normally 1-2 weeks. If you order anything else with this, it will ship at the same time.
All yarn will be from the same dye lot – perfect for those bigger projects, although we still recommend alternating skeins for the best overall look. Every batch does vary a *little* and of course, your monitor may make colours look vary slightly. But rest assured we only ever send out yarn we are 100% happy with.
And yes, discounts stacks with sweater quantities 🧡 Not a Purlfriend? The best is yet to come! Click here to find out more.
***Shipping during the CV19 pandemic***
We are currently shipping once weekly to minimise trips to the post office.
Please note that the pandemic has impacted postal services globally and parcels may take longer than normal to arrive, particularly internationally. Thank you for your understanding and patience.
UK Shipping
| Cost | delivery time | |
|---|---|---|
| Tracked Shipping | £4 | 3-5 working days |
European Shipping
| Airmail | Cost | delivery time |
|---|---|---|
| Tracked | £8.90 (approx 10,60€) | 5-7 working days |
USA
Due to the recent USPS price increases we are trialling weight based shipping for the USA.
This will ensure you do not overpay for postage as the prices align with the Post Office.
| Airmail | Cost | delivery time | |
|---|---|---|---|
| 1-2 skeins | Tracked | £11.90 (approx $16) | 7-10 working days |
| Vacuum Packed | £9.90 (approx $13) | 10-15 working days | |
| 3+ skeins | Tracked | £15.90 (approx $20) | 7-10 working days |
We are also trialling vacuum packing for smaller orders - this allows us to ship via a more affordable service and pass the saving on to you. Your yarn will arrive in plastic rather than tissue but should return to its regular size shortly after air is allowed in the wrapping.
Rest of World
| Airmail | Cost | delivery time |
|---|---|---|
| Tracked | £9.90 (approx $12.90) | 5-7 working days |
In the unlikely event that you don't love your yarn, we will happily accept a return if you contact us within 14 days of receiving it.
Please note this is based on the following
- Yarn must be in the same state you received it
- Return postage is your responsibilty (You may be eligible for PayPal Free Returns*)
- Refunds will not include the original postage cost
*PayPal Free Returns is done via your PayPal account and not through Needle and Fred - please see their website for details and eligibilty.
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